Typetone offers virtual assistants (like Sarah above), that you can incorporate into your business operations via familiar communication channels. They specialise in different domains and you can interact with them like co-workers.
Having such a topical product, they have been quickly scaling up the business, gaining an additional 100 users per day.
To make sure each of these new users had a great onboarding experience, Typetone wanted to set up communications that would be sent out to new users based on certain triggers.
For example, asking users that are trialling the Pro membership for feedback 5 days into the trial.
The challenge was setting up the communications and making sure the right triggers were available and executed flawlessly.
